Every bespoke gift box, brass piece, and festive bundle is created with meticulous Indian handcrafting. Here is how we manage production timelines, express shipping, and artisan care.
Bespoke Orders & Proofing
Pan-India Secure Transit
Transit Claims & Replacements
Artisan Design Ownership
Customized wedding favors and corporate gift boxes require written sample approval before batch crafting. Once personalization work commences, orders cannot be modified or refunded.
We partner with trusted express carriers to reach doorsteps across India. Delicate ceramics, terracotta diyas, and brass fixtures are wrapped in multilayer biodegradable cushioning.
Should any fragile creation arrive compromised in transit, please notify our team within forty-eight hours with unpacking photographs so we can dispatch a prompt replacement.
All decorative packaging motifs, bespoke gift curation layouts, and festive product photography remain the exclusive intellectual property of our independent Gurugram studio.
Need assistance with terms?
Our Gurugram studio team is readily available to clarify production schedules, corporate invoicing, and bespoke packaging specifications before your celebratory order enters production. We ensure complete transparency across all handcrafted commissions.